Terms and Conditions Coaching Programs
DEFINITION OF PARTIES
Between Julia Noyel
33 rue de la république, 69002 Lyon, France
Société par actions simplifiée, capital de 1000,00 euros
registered under number SIREN 953 123 858 R.C.S. Lyon
Siret : 95312385800011
EU VAT N° FR 57 953 123 858
represented by Julia Noyel (Wöhler), president
duly authorized for the purposes hereof.
Hereinafter the “the COMPANY”, “COACH”, “I” or “Julia Noyel”.
And the natural person purchasing the coaching programs or product of the COMPANY,
Hereinafter, the “customer” or “you”
On the other hand,
Julia Noyel is a coach in “personal development” and offers “coaching programs” through her website (https://www.julianoyel.com) and the platform (https://artofadifferenthappylife.getlearnworlds.com). The list and the description of the coaching programs can be consulted on the site mentioned above. The coaching programs are available at https://www.julianoyel.com or / and https://artofadifferenthappylife.getlearnworlds.com using available technologies, including a computer or a mobile device. The present sites are of free or charged access according to the chosen coaching program or product. Access and use of the coaching programs or products implies acceptance and compliance with these conditions.
My Programs, Products, and Services are owned and operated by Julia Noyel SASU “the (COMPANY”, “COACH”, “I” or “Julia Noyel”). The term “you” refers to any purchaser and/or user of any of my Programs, Products and/or Services. These Terms and Conditions for Online Programs & Products (“Terms and Conditions”) state how you may use my Programs, Products and Services and any of their content or materials (collectively “Programs and Products”).
1 SCOPE AND OBJECT
1.1 These General Conditions determine the rights and obligations between you and me (the parties) in connection with the sale of Coaching programs, Products and/or Services offered by the COMPANY.
1.2 They apply to all subscriptions of online coaching programs made through the website www.julianoyel.com and / or https://artofadifferenthappylife.getlearnworlds.com and are an integral part of the Contract between YOU and me.
2 GENERAL PROVISIONS, USE AND CONSENT
2.1 By purchasing or using any of my Programs, Products or Services, you agree to abide by these Terms and Conditions as well as my legal website disclaimer, and any other terms and conditions that may apply, and to act in accordance with them. Accessing, purchasing or using my Programs, Products or Services, in any manner constitutes use of the Programs, Products or Services, and your agreement to be bound by these Terms & Conditions available on the website of Julia Noyel at the following address: https://www.julianoyel.com and https://artofadifferenthappylife.getlearnworlds.com.
2.3 I reserve the right to modify the present at any time by publishing a new version on its website. The applicable TERMS AND CONDITIONS to you then are those in force on the date of payment (or the first payment in case of multiple payments) of the order.
2.4 I ensure that their acceptance is clear and unreserved at the time of purchase.
2.6 You acknowledge that you have received the necessary information to ensure that the program, service or product meets your needs.
2.7 You declare to be able to legally contract under French law.
2.8 Unless proven otherwise, the information recorded by Julia Noyel constitutes proof of all transactions.
2.9 No part of www.julianoyel.com constitutes a contractual offer that may be accepted. Your order constitutes a contract offer that Julia Noyel may, at its sole discretion, accept. The acceptance is indicated by sending YOU an order confirmation email. Once Julia Noyel sent YOU an order confirmation email, there will be a binding contract between Julia Noyel and YOU.
CONCLUSION OF THE ONLINE CONTRACT
As soon as you book one of my coaching programs via my website www.juliannoyel.com by clicking on add to cart you follow these steps:
- You will be redirected to the log-in page of https://artofadifferenthappylife.getlearnworlds.com where you can choose your payment option and create an account for free using your linkedin or google account or by entering your email address and password. If you choose to create an account by entering your email address, you are asked to enter your name, email, password, address, and country.
- You will automatically be registered in the system of LearnWorlds Ltd, a platform offering E-learning solutions. You will be created as a participant on https://artofadifferenthappylife.getlearnworlds.com and will receive a system mail with your individual access data.
This gives you access to protected program content on the LearnWorlds Ltd online platform.
3 REGISTRATION AND ACCEPTANCE OF TERMS & CONDITIONS
3.1 https://artofadifferenthappylife.getlearnworlds.com is an Internet platform accessible using available technologies, including a computer or a mobile terminal.
3.3 Access to the coaching programs offered by this platform assumes that YOU undertake to have the legal capacity to accept these Terms and to register on this platform, including having reached the age of legal majority valid in France of 18 years old and / or have the capacity to enter into a contract within the meaning of the law, and to have accepted these Conditions without any reservation.
3.4 The present conditions as well as these other documents and the Registration Forms to the Coaching program and Subscriptions, are hereinafter referred to, together or separately, as “the Contractual Documents”.
3.5 If you refuses to comply with any of the obligations and conditions contained in these Terms and Conditions or any of the other Contract Documents, you are invited not to access the https: //artofadifferenthappylife.getlearnworlds platform. com or Site www.julianoyel.com and not to use it.
3.6 The CUSTOMER can only be natural persons. A natural person cannot appear as the representative of a COMPANY with a commercial character, by affixing the logo of Julia Noyel instead of the photo, by creating a group on behalf of the COMPANY, by organizing a forum around its trademark. For people violating these prerogatives, Julia Noyel reserves the right to remove the contents indicated above. Given the nature and purpose of the platform and the Coaching program, you undertake to use the platform and the Coaching program only for your personal needs exclusively. This condition is essential and decisive of this Contract.
3.7 The acceptance by you is materialized by your electronic signature, concretized by the fact to check the box next to the line “I acknowledge having read and accepted the general conditions of sale”, presented at registration. This electronic signature has the value of a handwritten signature between the parties. This approach is equivalent for you to acknowledge that you have fully understood that you approve all the conditions indicated below. The automatic registration system of the platform is considered as proof of the nature of the agreement and its date.
3.8 By completing the Registration Form, you warrant that you have provided accurate, truthful, up-to-date and complete information regarding your identity and contact information. In particular, you undertake to provide an effective e-mail address which you own. You have the possibility to access it by logging in thanks to your identifiers you have used for first registration, this either your e-mail defined during your registration and password or using Google (if you linked your account to Google) and have chosen during first registration to connect via google.
4 YOUR ACCOUNT AND PASSWORD
4.1 You agree to create only one account corresponding to your profile.
4.2 YOU will receive, as part of the registration process, an e-mail for the purpose of activating your account to the e-mail address used during registration. The Coaching program will be accessible only when you have executed in full the activation process indicated in this email.
4.3 The login and password chosen by you during registration allow access to the Coaching program. These data are confidential. You are fully responsible for protecting the password you have chosen. You are encouraged to use complex passwords. In case of forgotten password, you have the possibility to generate a new one from the page: https://artofadifferenthappylife.getlearnworlds.com.
4.4 This password constitutes the guarantee of the confidentiality of the information contained in the section of your profile and you is thus prohibited from transmitting it or communicating it to a third party. Julia Noyel cannot be held responsible for unauthorized access to your account in case of disrespect of 4.4.
4.5 You undertake to inform Julia Noyel immediately of any unauthorized use of your account, and of any breach of the confidentiality and security of your means of identification, by contacting Julia Noyel by email.
4.6 If I (Julia Noyel) have legitimate grounds to believe that the security of the Coaching program is violated or that it is misused due to unauthorized use of your means of identification, I (Julia Noyel) may proceed with the temporary suspension of the account, in particular to preserve the integrity of the Site and the data, and, if it appears appropriate, require the modification of these means of identification.
4.7 In the event that you wish to proceed to the modification of your means of identification, it is sufficient to go on the Site and modify your parameters in the “Profile” section.
4.8 You take full responsibility for any loss or damage resulting from non-compliance with your obligations.
4.9 For the sake of safety and quality of the Coaching program,I (Julia Noyel) reserve the right to deactivate any CUSTOMER account after a period of twelve (12) months.
5 MINIMUM TECHNICAL CONFIGURATION REQUIRED
5.1 You acknowledge having the skills and means necessary to access and use the platform. Access to the platform and its use requires the following minimum configuration for optimal resolution and connection to the Internet.
5.2 For this purpose, you acknowledge having verified that the computer configuration is adequate, contains no viruses and is in good working order. Equipment (computer, mobile phone, software, telecommunications, etc.) allowing access to the Site and to the Coaching program are the sole responsibility of you, as well as the telecommunications costs incurred by their use.
5.3 Subject to compliance with the registration conditions provided for in Article 4 and the minimum technical configuration required by Article 5., you are able to take advantage of paid features depending on the coaching program chosen.
6 COACHING PROGRAMS
6.1 The essential content and features of the coaching programs and their respective fees are made available to you on the website of Julia Noyel and on the platform.
6.2 Julia Noyel undertakes to honor your order within the limits of the available places only. Otherwise, Julia Noyel informs you.
6.3 The present contractual information is presented in detail in accordance with French law and is subject of a summary and a confirmation during the validation of the order.
6.4 The parties agree that the illustrations or photographs of the coaching programs offered for sale have no contractual value.
6.5 The coaching programs are accessible for a limited period as indicated in the description of each coaching program on the site or platform https://artofadifferenthappylife.getlearnworlds.com and for a maximum period of 12 months if there is no no more precision on the program description from the date of purchase of the program.
6.6 Unless otherwise specified, the rights granted hereunder are granted only to the physical person signing the order.
6.7 In accordance with the legal provisions regarding compliance and hidden defects, Julia Noyel reimburses. The refund can be requested by contacting Julia Noyel by email.
7 TERMS OF ACCESS TO COACHING PROGRAM
7.1 You will receive confirmation by e-mail of the payment of the order, as well as an acknowledgment of receipt of the order confirming it.
7.2 To access the coaching programs, you will receive an access link by email or will be able to access the coaching programs directly via the https://artofadifferenthappylife.getlearnworlds.com platform. When you order several coaching programs at the same time they may have different delivery times routed in different ways.
7.3 For the purpose of order fulfillment, you undertake to provide truthful identification. Julia Noyel reserves the right to refuse the order, for example for any abnormal request, made in bad faith or for any legitimate reason.
7.4 Once the purchase of these coaching programs made you will be able to access from the date as indicated in the description of the coaching program and for the duration indicated in the description of the coaching program, the contents of the coaching program either directly via the platform for a maximum period of 12 months.
7.5 In the event of installment payment, I (Julia Noyel) reserve the right to temporarily suspend access to the account in the event of non-payment or late payment of the rate according to the fixed payment date until receipt of payment.
8 LINKS TO OTHER WEBSITES
I may provide links and pointers to other websites maintained by third parties that may take you outside of my Programs and Products. These links are provided for your convenience. It is your responsibility to review the terms and conditions and privacy policies of those linked websites to confirm that you understand and agree with those policies.
9 GDPR AND PROTECTION OF PERSONAL DATA
9.1 Data Collection Process and purpose:
As soon as you purchase one of my products or coaching accessories via the website www.julianoyel.com, you will be directed to my partner’s page. I have chosen Learnworlds which is a learning platform designed to help creators, coaches and trainers successfully sell and deliver training courses and online programs to help me to take your order, and deliver you your coaching program.
Receiver and category of data
To subscribe, sign up, purchase, sign in to my coaching programs on the Platform and for the execution of our contract, me Julia Noyel, Learnworlds as well as payment processor collect personal data or information, in regards to your identity, including your name, your e-mail address, your postal address, your billing information and payment options, your phone number (if you sign up for face-to-face coaching), and your mail address for the participation in the coaching program including the navigation of the coaching program and monitoring of the progress of this navigation, the production of statistics on use of the platform.
Me Julia Noyel, Learnworlds as well as payment processor will use your name and physical address to create invoice, contract and for our accounting, your billing information, your payment options such as price, payment date, name of the purchased program, your payment options (single or multiple payment) to process the payment, your email to confirm and follow up the subscription, allow you to accede the program and for product updates if you check box ‘Subscribe to product update emails’.
In addition, the Learnworlds platform records the date of the first connection, the date of the last connection and the total number of connections, the number of courses, your progress on the modules. This helps me identify inactive users and have an overview of clients’ progress.
Information regarding your payment method (credit card number, expiry date, bank) is managed directly by the payment processor Stripe and is not brought to my attention.
By accepting the terms and conditions, you hereby consent to the processing of your personal information on LearnWorlds and by Julia Noyel, as well as by the payment processor paypal or stripe and other processors listed in my data protection policy, the data protection policy of the payment processors and the data protection policy of LearnWorlds.
9.2 Step by step Data collection process
As soon as you book one of my coaching programs via my website www.juliannoyel.com by clicking on add to cart you follow these steps:
- You will be redirected to the login page of https://artofadifferenthappylife.getlearnworlds.com where you can choose your payment method and create an account for free using your Google account or by entering your email address and password. If you choose to create an account by entering your email address, you are prompted to enter your name, email, password, address, and country.
- Then you must accept my terms and conditions and I will inform you that your data will be stored at https://artofadifferenthappylife.getlearnworlds.com and by Julia Noyel as described in the following lines.
- Then you will be redirected to our payment processor stripe. There you enter all the necessary data for the payment. These data are processed by Stripe and are not brought to my attention. Stripe’s data protection policy applies. You will automatically be registered in the system of LearnWorlds Ltd, a platform offering e-learning solutions.
- You will be created as a participant at https://artofadifferenthappylife.getlearnworlds.com and will receive a system email with your individual access data. This gives you access to protected program content on the LearnWorlds Ltd online platform.
If you do not agree with the collection, storage, processing and use of your data, please do not book my programs online as this transaction process is technically necessary as I have chosen to build my offered entirely online.
9.4 Data storage
Your data at https://artofadifferenthappylife.getlearnworlds.com such as first name, last name, address and e-mail address are stored in a database on a secure https server.
In addition, I save above mentionned information online and offline in compliance with the security measures in accordance with my data protection declaration.
9.5 Duration of storage
Your data remains online at https://artofadifferenthappylife.getlearnworlds.com until you delete your profile or I delete inactive members. You have the option of deleting individual contributions yourself.
The legal retention periods in France are:
10 years from the end of the financial year for accounting data, including orders, deliveries, invoices, receipts.
5 to 10 years for contracts, depending on the type (paper or electronic).
After a maximum of two years, I delete marketing or statistical documents (containing personal data)
I delete your course access data after one year (purchase date), unless you extend your access in writing. Please note that this does not include information regarding financial transactions made on the platform or other information legally required to be retained.
9.6 Legal basis
When it comes to choosing Learnwords, I’m interested in using a modern, user-friendly, and secure system that serves both my multinational capabilities, my values, and multinational clients’ expectations.
In accordance with the provisions applicable in Article 6 (1) (b) of the General Data Protection Regulation to provide you with the service you have requested (register for my coaching program and in this context create an account to access and navigate through coaching content). As for the option to subscribe to marketing messages, I do so in accordance with Article 6(1)(a) of the General Data Protection Regulation.
To prevent fraud, ensure security, prevent damage to reputation, Article 6(1)(f) GDPR is based on legitimate interest.
With regard to the collection of addresses, I do so to comply with legal obligations under Article 6(1)(c) of the General Data Protection Regulation.
When it comes to GDPR settings, the standard settings are to accept cookies, marketing materials, email notification settings, data access and deletion requests.
– Marketing opt-in: If this feature is activated, you will be able to choose whether you want to receive marketing mailing. This option will be available on your Sign-Up Form or in the emails. This setting can be edited by you later, by navigating to your Profile Page → Edit and opening the Privacy settings tab under I want to receive news, tips, and other promotional material.
In case I need to manually add a user you will need to give your approval first in written way, I will then check the « The user has given consent to receive emails from https://artofadifferenthappylife.getlearnworlds.com » checkbox in the « Add User » form. As a new user and any user in https://artofadifferenthappylife.getlearnworlds.com you can always change this option by navigating to your profile page, through the Privacy Settings Tab.
– Email Notification Settings: I activated this option to allow you to decide whether you will be receiving email notifications regarding your activity at https://artofadifferenthappylife.getlearnworlds.com. This setting can be edited by you later, by navigating to your Profile Page → Edit and opening the Privacy settings tab under I want to receive email notifications about my activity on https://artofadifferenthappylife.getlearnworlds.com.
9.7 Transfer of data outside the EEA
Learnworlds shares your data with external third parties based outside the EEA. The following safeguards apply to such transfers: Learnworlds will only transfer your personal data to countries which the European Commission has deemed to provide an adequate level of personal data protection. Further information is available from the European Commission. In addition, Learnworlds uses specific contracts with external third parties which are approved by the European Commission for the transfer of personal data to third countries. These contracts guarantee the same levels of personal data protection that would apply under the GDPR. Further information is available from the European Commission.
Your data are stored in a database on a secure https server at learnworlds. If you forget your password, you can request a new one, which will be sent to you by the system. I can’t see this password. In turn, I will do my best to keep your confidential information safe, secure and confidential in accordance with these Terms and Conditions and my comprehensive Data Protection Policy accessible through my website.
How I protect your data
I keep your confidential information safe, secure and confidential in accordance with these Terms and Conditions and security measures detailed in my Protection Policy accessible through my website. To ensure the security and confidentiality of Personal Data and Personal Data, I use networks protected by standard devices such as firewall, pseudonymization, encryption and password. To assess the level of security of personal data, I used the CNIL checklist.
9.9 Access, rectification, deletion, opposition, portabiliity
In accordance with the European regulations on the protection of personal data, you have the right to query, access, modify, oppose, delete, revocate and rectify and of portability of your personal data.
You can exercise your rights at any time by sending your request accompanied by the personal data that you want me to correct, update or delete your data by e-mail or by registered letter with written acknowledgment of receipt to the following address:
Julia Noyel –
DPO, 33 rue de la république
69002 Lyon – France
email: info (at) julianoyel.com.
If you believe any of your personal information is incorrect or incomplete, please contact me as soon as possible. I will promptly correct any confidential information. Requests for the deletion of personal data will be subject to the obligations required by law, in particular the retention or archiving of documents.
Requests to access and delete data on Learnworlds
At https://artofadifferenthappylife.getlearnworlds.com you can edit your profile, adjust the display name or upload or delete a photo you had uploaded at any time.
By activating this feature, I give you the choice to navigate to your profile page (you can click on Edit then Privacy Settings → Advanced Privacy Settings and either request that your data be completely erased from the school or request your report of data. If you no longer wish to be part of my coaching platform and no longer want to access the content, you can click on Delete my account and forget me. This way, you will be able to permanently delete your personally identifiable information and anonymize the history on this site. This is called the “right to be forgotten”.
Remember that this does not include financial transactions made on the website or other information whose retention is legally required.
Any user has the right to request a copy of the personal data being processed in a readable form, which must be provided within one month of the application of the request by clicking on Request personal data access ( a respective message will be sent to the email account stored in Settings → Notifications → Admin Settings)
9.10 By adhering to these terms and conditions, you agree that I (Julia Noyel) and Learnworlds and the payment processor and other partners as set out in the respective data protection policies collect and use this data for the execution of the contract and that you have read the legal notices and the data protection policy accessible on the site www.julianoyel.com and at https://artofadifferenthappylife.getlearnworlds.com as well as payment processors of www.stripe.com. Please see my full data protection policy to find out how I handle all your personal data and information and your rights in relation to that information.
If you believe, after contacting me, that your rights have not been respected, you have the possibility to file a complaint online with the CNIL
10 PRICES AND INVOICING
10.1 The prices of the coaching programs sold through the Internet sites are indicated in Euros including VAT and precisely determined on the pages of descriptions of the Coaching programs. They are also indicated in euros on the coaching program order page.
10.2 All orders, whatever their origin, will be payable in Euros.
10.3 Julia Noyel reserves the right to modify her prices at any time for the future or to cancel or modify the offer. The applicable rate is the rate at the time of your purchase.
10.3 The telecommunication costs necessary to access Julia Noyel websites are at your charge. If applicable, also the delivery costs.
10.4 Bank charges related to the purchase in a currency other than Euros will be directly born by you.
10.5 An invoice will be sent to you upon receipt of payment.
11.1 Payment is due immediately upon ordering.
11.2 Secure online payment by credit card is made by the payment provider Stripe. The transmitted information is encrypted in the state of the art and cannot be read during transport on the network.
11.3 You give us permission to automatically et immediately charge your credit or debit card as payment for your Program or Product without any additional authorization, for which you will receive an electronic receipt.
11.4 In accordance with the provisions of the Monetary and Financial Code, the commitment to pay given by card is irrevocable. By communicating your banking information at the time of the sale, you authorize the payment processor to debit his card the amount relating to the price indicated.
11.5 You confirm that you are financially willing and able to invest in this Program or Product by choice, and that by so doing, you are not incurring any economic hardship in any way.
11.6 You confirm you are the legal owner of the card to be debited and that you are legally entitled to use it. In case of error, or impossibility to debit the card, the Sale is immediately canceled and the order canceled.
11.7 In the event that payment is not received by the date due, you will have a three (3) day grace period to make the payment otherwise the Program or Product will not continue and I reserve the right to cease your access immediately and permanently.
11.9 For products, digital such as online coaching programs, eCourse, pre-recorded intuitive reading, eBook or audio, whose digital content is not provided on a material medium, you expressly waive your right of withdrawal by accepting these terms and conditions.
12 SUPPLEMENTARY PAYMENTS
12.1 If you make a purchase from one of my affiliates, or any other individual or company through a link provided on or through my Programs or Products (“Merchant”), all information obtained during your purchase or transaction and all of the information that you give as part of the transaction, such as your credit card number and contact information, may be collected by the merchant and their payment processing company as well.
12.2 Your participation, correspondence or business dealings with any affiliate, individual or company on or through my Programs or Products, and all purchase terms, conditions, representations or warranties associated with payment, refunds, and/or delivery related to your purchase, are solely between you and the Merchant.
12.3 Payment processing companies and Merchants may have privacy and data collection practices that are different from mine’s. In addition, when you make certain purchases through my Programs or Products, you may be subject to the additional terms and conditions of a payment processing company, Merchant or us that specifically apply to your purchase. For more information regarding a Merchant and its terms and conditions that may apply, visit that merchant’s Website and click on its information links or contact the Merchant directly.
13 RETRACT TIME AND REFUND POLICY
13.1 In accordance with Article L. 121-20 of the Consumer Code, “the consumer has a period of fourteen clear days to exercise the right of withdrawal without having to justify reasons or to pay penalties, to the exception, where appropriate, return costs. ” However, in accordance with the provisions of Article L.121-21-8 of the Consumer Code, the right of withdrawal does not apply to contracts for the supply of digital content not provided on a material medium whose execution began after the consumer’s express prior agreement and express waiver of his right of withdrawal. This concerns the purchase of coaching programs, its online content, audio and video files.
You acknowledge that I do not offer refunds for any portion of your payment for any of my Programs and Products, once you have started acceding at the contents of my programs and no refunds will be provided to you at any time. By using and/or purchasing any of my Programs and Products, you understand and agree that all sales are final and no refunds will be provided. Please contact me in case you have any concerns so we can discuss this together.
13.2 If you fail to make payment in a timely manner in accordance with these Terms and Conditions or voluntarily decide to withdraw from my Programs or Products at any time or for any reason whatsoever, you still will remain fully responsible for the full cost of the Programs and/or Products. Please buy my programs once you feel sure about your decision and you have reflected on this.
14 DEFINITION OF ROLES, RESPONSIBILITY, AND CODE OF CONDUCT OF THE COACH
14.1 I (Julia Noyel) intervenes within the framework of this mission within the strict framework of the obligation of means. This means I give you the tools to succeed but I do not guarantee you any results as each person is different.
14.2 My coaching programs, services and products are for informational and educational purposes only while using edutainment approach. Thus, they are intended to be both helpful and enjoyable. The purpose of my coaching programs is to give you new perspectives, make you reflect on your current situation and your current behavior, encourage you to adopt healthier practices, inspire you to live happier, healthier & be more successful and offer you tools of reflection and change in an entertaining and inspiring way.
14.3 My role is to be a mindful leader and coach to you sharing with you my knowledge and the tools that worked for me that I have developed based on my personal and professional experience AND professional certifications and training for supporting you in your own journey. I have put great effort, extensive time, preparation and care for creating, preparing and presenting you tools in enjoyable and inspiring, efficient ways.
14.4 I (Julia Noyel) am conscientious in my function from my personal and initial training, my complementary training and experience as a COACH. I (Julia Noyel) strive to optimize my knowledge and achievements in a continuous manner by all means at my convenience, self-learning, seminars, courses, conferences, qualifying training, e-learning to guarantee highest quality tools.
14.5 I (Julia Noyel) am attentive to your needs with the greatest respect, attention, fairness, honesty and kindness. I (Julia Noyel) have an active and empathic listening taking in consideration your point of view and perspective.
14.6 I (Julia Noyel) prohibited from exercising on you any abuse of any kind whatsoever.
14.7 I (Julia Noyel) encourage you to develop your skills and talents in a perspective of autonomy, responsibility and evolution. You are thus responsible for your personal commitment in this personal development process and your personal advancement. My programs are self-learning programs. I must draw your attention to your own responsibility, the need for active and permanent cooperation and your capacity for autonomy and personal potential to become a player in your life.
14.8 I am not licenced doctor, any other medical therapeut, psychoanalyst, account nor attorney, whatsoever. You are aware that the proposed coaching program is neither medical advice nor psychotherapy. The intuitive/energetic/personal development approach and medicine are two complementary disciplines. The coaching program offered by me and provided information does not in any way replace psychotherapy or the follow-up of a doctor, or medical treatment. The information provided through my programs and products is not intended to be a substitute for professional medical advice, diagnosis or treatment that can be provided by your own physician or therapist, or any other licensed or registered health care professional. They can complement a health care program or psychotherapy. They do not replace any of these. In no way i modify the medical or psychological treatment. You are responsible for your health and regular and required follow up. You are responsible if you postpone or do not consider medical treatment or follow up. So, please reflect wisely and take necessary actions for yourself to ensure your own safety.
14.9 I (Julia Noyel) do not claim to predict your future, nor I claim to know what is best for you. The testimonials, comments and explanations on my youtube channel or on the site www.julianoyel.com or any other social media channel do not constitute guarantees or predictions. You agree to take full responsibility for your own decisions and actions or non-actions you make. You are responsible for any consequences if you take actions or non-actions based on information and tools provided. So, be careful, please reflect wisely and take actions that to ensure your security and health.
14.10 I (Julia Noyel) share with you tools that have worked for me. The information, tools and advice given are my personal opinions. Every person, every situation, every context is different and the advice and strategies contained here may need to be adapted to your specific situation, conditions and specific context. You are aware that you must decide on a case-by-case basis which specific advice or tools to use and which not to use. What was best for me (Julia Noyel) may not be best for you. You agree to always listen to your intuition AND reason, use your discernment and only follow advice that resonates. While the tools and tips described in my coaching programs have helped me, you are aware you need to think critically about what is being said and choose what works best for you. If you feel like a video or specific advice isn’t for you, it is important to listen to yourself. You are responsible for any consequences if you take actions or non-actions based on information and tools provided. So, be careful, please reflect wisely and take actions that are best for yourself.
14.11 I am not accountant, financial or legal advisor. The information provided through my Programs and Products is not intended to be a substitute for professional advice that can be provided by your own accountant, lawyer, or financial advisor. You are hereby advised to consult with your own accountant, lawyer or financial advisor for any and all questions and concerns you have regarding your own income and taxes pertaining to your specific financial and/or legal situation. You are responsible for any consequences if you take actions or non-actions based on information and tools provided. So, be careful, please reflect wisely and take actions that are best for yourself.
15 PERSONAL RESPONSIBILITY, ASSUMPTION OF RISK, AND COMMITMENTS OF THE CLIENT
15.1 My services are offered in good faith and are to be used at your sole discretion and risk. You must ensure that the information is relevant to your situation. You therefore agree to use this information under your sole responsibility. You agree that you are using your own judgment in using my Programs or Products and you agree that you are doing so at your own risk. You agree and understand that you assume all risks and no results are guaranteed in any way related to my Programs or Products. My Programs and Products are merely to provide you with education and tools to help you make your own decisions for yourself in your own judgment and discretion. My programs and products are only intended to provide you with information and tools that can help you make your own discretionary decisions. You are solely responsible for your actions, decisions, and results, you take or do not take based on the information and tools provided to you, and the consequences resulting therefrom.
15.2 You agree to take full responsibility for your own health, happiness and success. YOU undertake to consult an appropriate health professional if you have a medical condition or a problem. Do not delay seeking professional advice because of information you have read in my Programs or Products or received from me. Do not start or stop taking any medications or change your food or exercise program without speaking to your physician, nurse practitioner, physician assistant, mental health provider or other health care professional.
15.3 You agree to take full responsibility for your financial security and success. You agree to take full responsibility for your earnings, the success or failure of your business or personal decisions, the increase or decrease of your finances or income level, or any other result of any kind. You are responsible for any consequences if you take actions or non-actions based on information and tools provided. So, be careful, please reflect wisely and listen to your intuition. Take actions that are best for yourself.
15.4 I (Julia Noyel) may present, share or offer you different tools and techniques to you. YOU are free to appropriate the supports and tools that I (Julia Noyel) propose. In no case you are obliged to use the proposed tools. You acknowledge by subscribing to my programs, products and services and accepting the terms & conditions, that some techniques (eg energy techniques such as EFT, Reiki, Jin shin Jyutsu, SUBSTANCEMIND® and the use of mudras or NLP, binaural sounds or any other energetic approaches) may have unanticipated consequences. You are aware of this and as a result, you agree to take full responsibility for any consequences resulting from your use of these methods. You are responsible for any consequences if you take actions or non-actions based on information and tools provided. So, be careful, please reflect wisely and listen to your intuition. Take actions that are best for yourself.
15.5. In case of face to face coaching sessions (strategic coaching), you undertake to provide me (Julia Noyel), within a reasonable time, with all the information and documents necessary for the execution of the ordered coaching program.
15.6 You agree to be punctual for the scheduled sessions (strategic coaching); in case of delay, the meeting will end at the previously agreed time.
15.7 The recording of coaching sessions or content offered by any media (smartphone, tablet, computer, recorder or other) is not allowed.
15.8 You are agreeing that you will not use my Programs and Products in any way that causes or is likely to cause the Programs and Products, or access to them either to be interrupted, damaged or impaired in any way. You understand that you are solely responsible for all electronic communications and content sent from your computer to this Website and its Content and to us. (See details article 17.)
You must use the Programs and Products for lawful purposes only. You agree that you will not use my Programs or Products in any of the following ways:
- To reproduce, duplicate, copy or resell any part of my Programs or Products in a way that is not in compliance with these Terms and Conditions or any other agreement with us.
- For fraudulent purposes or in connection with a criminal offence or otherwise carry out any unlawful activity.
- To send, use or re-use any material that is illegal, offensive, abusive, indecent, harmful, defamatory, obscene, menacing, threatening, objectionable, invasive of privacy, in breach of confidence, infringing of any intellectual property rights, or that may otherwise injure others.
- To send, negatively impact, or infect my Programs or Products with software viruses or any other harmful or similar computer code designed to adversely affect the operation of any computer software or hardware, commercial solicitation, chain letters, mass mailings or any spam, whether intended or not.
- To cause annoyance, inconvenience or needless anxiety to me, to other users or any to any other persons or entities whether publicly or privately.
- To impersonate any third party or otherwise mislead as to the origin of your contributions.
16 COMMUNICATION GUIDELINES
16.1 We both agree to communicate in mature, healthy, safe and mindful, straight forward ways with each other and not to communicate with any other individual, company or entity in a way that is harmful or disparaging to the other, whether actual or perceptual, or to do or say anything that is injurious to each other’s reputation, including about the Program, me, my business, my employees, contractors or agents, other participants.
16.2 We both agree to put effort in from both sides to find solutions and a win-win situation, thus what is best for both of us in case of any challenges.
16.3 If I have a question or concern about our collaboration, I (Julia Noyel) agree to contact you directly in a mature and professional way stating my needs and expectations rather than to make any negative or critical comments about you to third parties or otherwise.
16.4 If you have a question or concern about our collaboration, my Programs or Products, you agree to contact me directly in a mature and professional way stating your needs and expectations rather than to publicly make any negative or critical comments about the Program, my business or me through social media, third parties or otherwise.
16.5 If I have a question or concern about our collaboration, I agree to send an e-mail to you and you will do your best to reply to my question or concern promptly.
16.6 If you have a question or concern about our collaboration, my Programs or Products, you agree to send an e-mail to info (ad) julianoyel.com and I will do my best to reply to your question or concern promptly.
17 TECHNOLOGY SAFETY AND CONDUCT
17.1 I will give my best to ensure that the availability and delivery of my Programs and Products is uninterrupted and error-free, including my content and communications through methods like my Website, e-mail communications, videos, audio recordings, webinars, recorded webinars, downloadable audio files, downloadable PDF printed transcripts, downloadable PDF handouts/slides, handouts, ebooks, or any other materials provided by me to you. In the event of an error or possible malfunction, please let me know by email and I will correct it immediately.
17.2 I reserve the right to suspend the service from time to time for the shortest possible time, in particular for maintenance purposes, to improve its infrastructures or to remedy problems or do updates.
17.3 In case of any problem I will remedy at the problem as quickly as possible.
17.4. All hardware and software necessary to access the Site and the use of the Coaching program remain exclusively the responsibility of you. It is your responsibility to take all appropriate measures to protect your own data, computer systems and / or software from contamination by possible viruses.
17.5 You are responsible for all data and information concerning yourself that has been put on line as well as any content that you have provided, the data, or contents that are accessible and / or transmitted to the public via one of the communication spaces or sent to anyone by email, stored on the personal space within the platform.
17.6 You are solely responsible, as the case may be, of any third party, for any damages, direct or indirect, of any nature whatsoever, caused by information or any other element of content communicated, transmitted or disseminated by YOU in connection with the use of the platform, as well as any breach of the part of this Contract.
17.7 You are solely responsible for the use you makes of the Coaching program and the platform, and more generally for any use or operation made from your account and profile. It is important to take certain precautions when meeting with another customers or follower. Julia Noyel cannot, under any circumstances, be held responsible for meetings following the use of the site and advice given by a customer to another customer. It is essential to take necessary precautions during a physical meeting. It is recommended to inform a close person and to prefer a public place (café, restaurant, etc.) Julia Noyel reminds that it is strongly disadvised to indicate sensitive information such as address, phone numbers etc. . to unknown people. Julia Noyel cannot, under any circumstances, be held responsible for advice given by a customer to another customer.
17.8 In general, you are prohibited, in the context of the use of the Platform, from engaging in acts of any nature whatsoever, such as the issue, editing, implementation online or the dissemination of data and / or content that would be contrary to law, would infringe public order, or the rights of Julia Noyel or third parties. In particular, without this list being limiting, YOU undertake, in your use of the platform, to respect the following rules:
- Communicate accurate information when registering and using the platform;
- Enter profile by Name and Surname and do not use false identity in order to deceive others;
- To regularly update all your information in relation to your profile, in order to preserve their accuracy, in your own interest, having regard to the purpose of the Coaching program.
- Comply with applicable laws and respect the rights of third parties, as well as these contractual stipulations;
- Use the platform fairly, in accordance with its purpose exclusively, and in accordance with the legal, regulatory and customary provisions in force;
- Respect the intellectual property rights relating to the content provided by Julia Noyel and others, as well as the intellectual property rights of third parties; consequently, each customer is prohibited from reproducing and / or communicating to the public, through the Platform, one or more contents without the authorization of the holders of the rights related to these contents (please refer to article 18) ;
- Do not hijack or attempt to divert any of the features of the platform beyond its normal use as defined herein;
- Do not overload the Coaching program in any way during the same day without prior written authorization from the COMPANY,
- Do not use robot software or any other equivalent automated process or tool to navigate the platform and use the Coaching program;
- Undertake to communicate to Julia Noyel and to other customers only the information which you consider that the diffusion cannot in any case be detrimental neither to itself, nor to the other customers, nor to the COMPANY, nor to the thirds;
- Refrain from disseminating information or content that does not conform to reality;
- Not to disseminate data, information or content that is defamatory, abusive, obscene, offensive, violent or inciting violence, or of a political, racist or xenophobic nature and, in general, any content that would be contrary to the laws and regulations in force or morality;
- Not to disseminate data, information or content that has the effect of reducing, disrupting, preventing the normal use of the Site, or interrupting and / or slowing down the normal flow of communications between CUSTOMERS;
- Do not use the Coaching program to massively send unsolicited messages (advertising or otherwise);
- Not to collect information about third parties, including email addresses, in order to use them to send commercial or equivalent solicitations, or to integrate them into an SEO coaching program or equivalent, free or paid, or still in order to perform competitive intelligence;
- Not to use the Coaching program, directly or indirectly, to implement “snowball” sales or coaching program-like practices, or any other similar process, including offering goods to the public with the expectation that they will obtaining these goods for free or against a discount of less than their actual value and subordinating their obtaining to the placement of vouchers or tickets to third parties or the collection of adhesions or registration of new CUSTOMERS;
- Not proposing to a person to collect memberships or to join a list by demanding that he or she pays some kind of consideration and that he or she expects financial gains resulting from an increase in the number of people recruited or registered;
- Refraining from directly or indirectly participating in the establishment or development of a network aimed at implementing practices comparable to network marketing (Multi Level Marketing – MLM), the recruitment of members, affiliates or Independent Home Owners (VDI), for the purposes of setting up such a network or other similar practices.
- Do not use a Subscription for recruitment purposes, directly or indirectly.
- Comments added by YOU must respect the principles of netiquette (“What you would not do during a real conversation with your correspondent, do not take the Internet as a shield to do so”).
If YOU fail to comply with one or more of these rules, I (Julia Noyel) reserve the right to unilaterally suspend and / or terminate the Agreement, to block the account (s) of you concerned, automatically delete the disputed messages, prevent the publication of all or part of you profile, and / or block access to all or part of the Coaching program, temporarily or permanently, without any compensation, in accordance with the terms and conditions.
18 INTELLECTUAL PROPERTY RIGHTS
18.1 You understand and acknowledge that my Programs and Products have been created, developed or obtained to support you during your development journey and in setting a solid foundation for a happy, healthy and successful life through my investment of significant reflection, research, trials and improvements, time, effort and expense and that my tools and information is a valuable, special and unique asset of me which I expect you to treat with respect and value it and only use it for the purpose it has been granted for and only by yourself.
18.2 All rights not expressly granted in these terms and conditions or any expressly written license, are reserved to Julia Noyel.
18.3 My Programs and Products are my property and/or my affiliates or licensors, and are protected by copyright, trademark, and other intellectual property laws. This means, the content in my Programs and Products is solely owned by me, unless otherwise indicated. This content includes, but is not limited to, the design, layout, look, appearance, graphics in or on my Programs and Products or any other material or aspects of materials provided by us to you. If you purchase or access any of my Programs or Products, all content obtained through me is my property, and you are granted a revocable, non-transferable license for personal, non-commercial use only, limited to you only. This means that you may not use my Programs or Products in a manner that constitutes an infringement of my rights or in a manner that has not been authorized by me. This means that when you purchase a Program or Product from my Website or otherwise, you are purchasing the limited right to use the Program or Product in the form that is provided by me to you with certain conditions as specified in these Terms and Conditions.
When you enroll in or purchase my Programs or Products, you are PERMITTED to use my Programs and Products as follows:
- You may download and/or print the contents of my Programs and Products for your own personal and individual use.
- You may summarize the content for your own personal access and personal use by making sure you are the sole person having access to it.
Use my tools and information I share to improve your life.
- Use my tools and information to be a mindful leader to others. This means instead of sharing or transfering my content and program, products with/to others you inspire others by your positive attitude. You shine by being an example. When your friends, family want to know more details, how you do this, what exactly to do and so on you refer them to me and www.julianoyel.com.
Instead of forwarding them the PDF with my downloadable coaching cards, you do with them a draw. If they want to have the coaching cards printed, too, you explain where and how they can buy them: on www.julianoyel.com.
When you enroll in or purchase my Programs or Products, you are clearly and expressly NOT ALLOWED to do the following:
- You are not permitted to copy, share (in oral or writing), distribute, sell, reprint, or republish, translate, post, upload, transmit, forward my Programs or Products, or parts of them including handouts, videos, PDFs, audios or any other without my written permission.
- You will not share the program or products or part of them with your friends, family, colleagues, or others. If they would like access or use my programs, services and products, they must purchase their own license separately.
- You will not in any way use, copy, adapt or represent any of my Programs or Products in any way as if they are yours or created by you. You trust in your own capacity, creativity and uniqueness.
- You will not reprint or republish any part of my Programs or Products for publication or compilation into your own products, programs, services or program materials for your business/commercial use or in any way that earns you money. You trust in yourself and your own creativity.
- You will not duplicate, share, trade, sell, or otherwise distribute my Programs or Products to any other person, for their personal use, business/commercial use or in any way that earns them money, whether it was known to you or not at the time that you shared the information that their intention was to use the Program or Product for their own personal use or business/commercial use.
- You will not use my Programs or Products in a manner that constitutes an infringement of my rights or in a manner that has not been authorized by me through my prior written consent.
- You will not share your access details (such as your email, username and password) with anyone..
You understand and agree that engaging in the prohibited use or the improper and/or unauthorized use of my Programs or Products as set forth in these Terms and Conditions is considered theft and stealing and I retain the right to prosecute theft to the full extent of the law if I want to.
Any request for written permission to use my Programs or Products, in whole or in part, or any other intellectual property or property belonging to me (“Content”), should be made BEFORE you wish to use it by sending an e-mail to info (_ad )julianoyel.com and requires my written permission.
18.4 Any trademarks, taglines, and logos displayed on or in my Programs and Products are trademarks belonging to me. All trademarks reproduced in this Website, which are not the property of, or licensed to us, are acknowledged on the Website. Any use including framing, meta tags or other text utilizing these trademarks, or other trademarks displayed, is strictly prohibited without my express written consent, or permission granted herein. For those trademarks, taglines, and logos for which you are granted permission to use, the trademark indicia must be included at all times. Any marketing or promotional tools and/or Program or Product titles or any other title or information bearing the trademark symbols (™) or ® may not be used by you for any reason without my express written permission.
19 LIMITATIONS ON LINKING AND FRAMING
With my advance written permission, you may establish a hypertext link to my Website, Program or Product, so long as the link does not state or imply any sponsorship, endorsement by, or ownership in my Content and does not state or imply that I have sponsored, endorsed or have ownership rights in your website or you have endorsed ours. However, you may not hyperlink, frame or inline link my Content without my written permission.
20.1 I (Julia Noyel) undertake not to divulge to anyone the information that will be communicated to me by you. You undertake not to divulge to anyone the information that will be communicated to you by me.
20.2 Each party undertakes to keep the contract confidential as well as all technical, commercial and financial information concerning the other party of which they may be aware during the Contract and to take all the necessary measures to guarantee this confidential character. This information may only be used by the parties in the context and requirements of the Contract.
20.3 I (Julia Noyel) and you undertake not to divulge confidential information to anyone, except with the prior express authorization and in any event, to respect this confidentiality clause as long as the said information has not been disclosed, made known to third parties by you or Julia Noyel herself.
21 DISPUTE RESOLUTION
21.1 Should we ever have a conflict, I wish that we can work it out amiably. However, if we are unable to seek resolution through good-faith negotiation or recurring to alternative modes of conflict resolution (depending and adapted to each case and agreed on together in advance) in the event of a dispute, the courts in Lyon, France will have sole jurisdiction.
21.2 Should my liability be incurred, the amount of the indemnities may not exceed the invoicing value of the coaching program or product at the origin of the dispute.
22 FORCE MAJEURE
If an unforeseeable circumstance or a major force prevents Julia Noyel from carrying out her obligations under this agreement,
those obligations are suspended. When such an event occurs, Julia Noyel will give you as soon as feasible notice.
23 NULLITY AND AMENDMENT OF THE CONTRACT
If one of the stipulations of the present contract were canceled, this nullity would not entail the nullity of the other stipulations which will remain in force between the parts. Any contractual modification is valid only after a written agreement signed by the parties.
24 APPLICABLE LAW
All clauses contained in these terms and conditions, as well as all the purchase and sale operations referred to therein, will be subject to French law. Both parties claim that they fully understand the information presented above and accept it.
This is a translation of the original French version for your convenience. In the event of a dispute, only the French version applies.
updated version 20/06/2023