My ambition is to contribute to the creation of a better world. I value honesty and clarity. I want to build relationships with my clients based on trust. In keeping with this philosophy, the protection of your personal data is essential to me. The purpose of this policy is to inform you of how I collect and process your data.
User: any moral or natural person or Internet user connecting, visiting or using the aforementioned site www.julianoyel.com or sites accessible through the site www.julianoyel.com such as https://artofadifferenthappylife.getlearnworlds.com
Client: any moral or capable natural person within the meaning of articles 1123 and following of the Civil Code, or legal person, who visits the Site or who is subject of these general conditions.
Services and Services: products or services made available to Customers:
Content: All the constituent elements of the information present on the Site, in particular texts – images – videos.
Customer information: Hereinafter referred to as “Information” which corresponds to all personal data that may be held by https://www.julianoyel.com for the management of your account, customer relationship management and for analytical and statistical purposes.
Personal information: “Information that allows, in any form whatsoever, directly or indirectly, the identification of natural persons to whom they apply” (Article 4 of Law No. 78-17 of 6 January 1978).
The terms “personal data”, “data subject”, “subcontractor” and “sensitive data” have the meaning as defined by the General Data Protection Regulation (GDPR: No. 2016-679)
Data Protection Officer
Julia Noyel, 33 rue de la république 69002 Lyon – France
julia.noyel ( at ) julianoyel.com
Legal RGPD, free offered by Orson.io, publisher of website
It applies to all forms and means by which you contact me (telephone, email, mail, personal, online, offline, via courier or other means of communication)
• booking, organizing, setting up and monitoring my presence training,
• attendance conferences, coaching, online coaching
• booking, organizing, running and monitoring my online courses
• booking, organizing, implementing and monitoring my webinars
• my free trainings
• my free newsletter
• my websites www.julianoyel.com, www.artofdifferenthappyhealthysuccessfulemployees.com, https://www.zenexpat.com/, www.hochsensible-menschen.de
2. Principles relating to the processing of personal data
Online or offline, I respect the regulation (EU) 2016/679 JOUE L127 2 of 23/05/2018.
Thus, the personal shall be:
• processed lawfully, fairly and in a transparent manner in relation to the data subject (‘lawfulness, fairness and transparency’);
• collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes; further processing for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes shall, in accordance with Article 89(1), not be considered to be incompatible with the initial purposes (‘purpose limitation’);
• adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed (‘data minimisation’);
• accurate and, where necessary, kept up to date; every reasonable step must be taken to ensure that personal data that are inaccurate, having regard to the purposes for which they are processed, are erased or rectified without delay (‘accuracy’);
• kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed; personal data may be stored for longer periods insofar as the personal data will be processed solely for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes in accordance with Article 89(1) subject to implementation of the appropriate technical and organisational measures required by this Regulation in order to safeguard the rights and freedoms of the data subject (‘storage limitation’);
• processed in a manner that ensures appropriate security of the personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organisational measures (‘integrity and confidentiality’).
3. Respect for privacy and personal data
The processing of personal data made within the framework of this Site has been declared to the CNIL. The information collected is treated with the utmost confidentiality. I want to inform you about the regulations concerning marketing communication, the law of June 21, 2014 for the confidence in the Digital Economy, the Data Protection Act of August 06, 2004 as well as the General Regulation on Data Protection (RGPD: No. 2016-679).
4. Person responsible for collecting personal data
For the Personal Data collected in connection with the creation of the User’s personal account and the browsing on the Site, the person in charge of processing Personal Data is represented by myself Julia Noyel.
As data controller, I agree to comply with the legal framework in force. It is up to me to establish the purposes of the data processing, to provide from the collection of their consent, complete information on the processing of your personal data and to maintain a register of treatments in line with reality.
Whenever I process Personal Data, I take all reasonable steps to ensure the accuracy and appropriateness of the Personal Data in relation to the purposes for which I am processing them.
5. Purpose of the data collected
I am likely to process all or part of the data in any form and means by which you contact me (telephone, email, mail, personal, online, offline, via courier or other means of communication) for
• booking, organizing, realizing and monitoring my presence training, conferences and coaching
• booking, organizing, running and monitoring my online courses
• booking, organizing, implementing and monitoring my webinars
• my free newsletter
• my free e-books
• my websites julianoyel.com, www.leftandrightbraininharmony.com, www.zenexpat.com, www.hochsensible-menschen.de, www.substanceformula.com, https://soignerparlesmains.blogspot.com/
• to enable navigation on the Site and the management and traceability of services and services ordered by you as a user: login and use of the Site, invoicing, order history, etc.
• to prevent and fight against computer fraud (spamming, hacking …): computer hardware used for navigation, IP address, password (hash)
• to improve site navigation: login and usage data
• to conduct optional satisfaction surveys
6. Right of access, rectification and opposition
In accordance with the European regulations in force, you have the following rights:
• right of access (article 15 RGPD) and rectification (article 16 RGPD), update, completeness of your data
• right to block or erase personal data (Article 17 GDPR), when they are inaccurate, incomplete, equivocal, out of date, or whose collection, use, disclosure or storage is prohibited
• right to withdraw consent at any time (article 13-2c RGPD)
• right to limitation of data processing (Article 18 GDPR)
• Right to oppose data processing (Section 21 GDPR)
• right to the portability of the data you have provided, when this data is the subject of automated processing based on your consent or on a contract (article 20 RGPD)
• right to define the fate of the data after your death and to choose to whom I should communicate (or not) your data to a third party that you have previously designated.
As soon as I have knowledge of the death of a User and failing instructions from him, I undertake to destroy his data, unless their retention is necessary for probative purposes or to meet any legal obligation.
If you wish to know how I use your Personal Data you can contact me in writing at the following address:
Julia Noyel – DPO, Julia Noyel, Julia Noyel, 33 rue de la république 69002 Lyon – France
You can exercise at any time by sending your request by email to Julia Noyel,
julia.noyel ( at ) julianoyel.com
In this case, you must indicate the personal data that you want me to correct, update or delete, identifying you specifically with a copy of an identity document (identity card or passport). Requests for deletion of personal data will be subject to the obligations that are required by law, including the retention or archiving of documents.
Finally, you can file a complaint with the supervisory authorities, including the CNIL (https://www.cnil.fr/fr/plaintes).
7. Non-disclosure of personal data
I refrain from processing, hosting or transferring the collected Information to a country outside the European Union or recognized as “unsuitable” by the European Commission without first informing you. However, I remain free from the choice of my technical and commercial subcontractors on the condition that they present sufficient guarantees with regard to the requirements of the General Regulation on Data Protection (RGPD: No. 2016-679). I undertake to take all necessary precautions to preserve the security of information and in particular that they are not communicated to unauthorized persons. However, if an incident affecting your integrity or your confidentiality of the Customer Information is brought to my attention, it shall promptly inform the Customer and notify him of the corrective measures taken. Moreover https://www.julianoyel.com does not collect any “sensitive data”.
8. Use of subcontractors
Your personal data may be processed by subcontractors (service providers) exclusively for the purposes of this policy. For some communication approaches we use external providers: for sending the newsletter, webinars, online courses, website hosting and customer management. Within the limits of their respective attributions and for the purposes mentioned above, the principal persons likely to have access to the data of the visitors, users, customers, participants of the webinars.
To ensure the security and confidentiality of Personal Data and Personal Data, I use networks protected by standard devices such as firewall, pseudonymization, encryption and password. When processing Personal Data, I take all reasonable steps to protect against any loss, misuse, unauthorized access, disclosure, alteration or destruction.
10. Incident Notification
Whatever efforts are made, no method of transmission over the Internet and no method of electronic storage is completely secure. I can not therefore guarantee absolute security. If I become aware of a security breach, I notify the affected users so that they can take appropriate action. My incident reporting procedures reflect my legal obligations, whether at the national or European level. I undertake to fully inform you of all matters relating to the security of your account and to provide you with all the information necessary to help you comply with your own regulatory reporting requirements. No personal information that you give as a user of the Site is published without the knowledge of the user, exchanged, transferred, assigned or sold to any support to others. Only the assumption of redemption https://www.julianoyel.com and rights allow the transmission of such information to the prospective purchaser who would in turn be given the same obligation to store and modify the data to vis of the user of the site https://www.julianoyel.com.
11. Hypertext links “cookies” and tags (“tags”)
Unless you decide to disable cookies, you agree that the site may use them. You may at any time disable these cookies for free from the deactivation possibilities offered to you and recalled below, knowing that this may reduce or prevent accessibility to all or part of the Services offered by the site.
11.1. ” COOKIES “
A “cookie” is a small information file sent to the User’s browser and stored in the User’s terminal (eg computer, smartphone), (hereinafter “Cookies”). This file includes information such as the User’s domain name, the User’s Internet Service Provider, the User’s operating system, and the date and time of access. The Cookies do not risk in any case to damage the terminal of the User. I may process information about your visit to the Site, such as pages viewed, searches performed. This information allows me to improve the content of the Site, the navigation of the User. Cookies facilitating navigation and / or the provision of services offered by the Site, you can configure your browser to allow it to decide whether or not you want to accept them so that Cookies are saved in the terminal or on the contrary, they should be rejected either systematically or according to their issuer. You can also configure your browser so that the acceptance or rejection of Cookies is offered to you punctually, before a Cookie is likely to be registered in his terminal. I inform you that, in this case, it may be that not all features of your browser software are available. If you refuse the registration of Cookies in your terminal or browser, or if you delete those that are registered, you are informed that your browsing and your experience on the Site may be limited. This could also be the case when https://www.julianoyel.com or one of its service providers can not recognize, for technical compatibility purposes, the type of browser used by the terminal, the language and display or the country from which the terminal appears to be connected to the Internet. If necessary, I decline all responsibility for the consequences related to the degraded functioning of the Site and the services possibly offered by https://www.julianoyel.com, resulting from the refusal of Cookies by the User
of the impossibility to https://www.julianoyel.com to register or to consult Cookies necessary to their operation because of the choice of the User. For the management of Cookies and the choices of the User, the configuration of each browser is different. It is described in the help menu of the browser, which will indicate how the user can change his wishes for cookies. At any time, you can make the choice to express and modify your wishes for Cookies. I will also be able to use the services of external providers to help collect and process the information described in this section. Finally, by clicking on the icons dedicated to Twitter, Facebook, Linkedin and Google Plus social networks appearing on Julia Noyel’s website or the mobile application of Julia Noyel, Twitter, Facebook, Linkedin and Google Plus can also place cookies on your terminals (computer, tablet, mobile phone). and if the user has accepted the deposit of cookies while continuing to browse the Website. These types of cookies are only placed on your devices if you consent, by continuing your navigation on the Website or the mobile application https://www.julianoyel.com. At any time, you can nevertheless reconsider your consent to https://www.julianoyel.com filing this type of cookies.
11.2. TAGS (“TAGS”)
https://www.julianoyel.com may occasionally use Internet tags (also called “tags”, or action tags, one-pixel GIFs, transparent GIFs, invisible GIFs, and one-to-one GIFs) and deploy them by the intermediary of a specialist web analysis partner likely to be located (and therefore to store the corresponding information, including the IP address of the User) in a foreign country. These tags are placed both in online advertisements allowing users to access the Site, and on the various pages of it. This technology allows me to evaluate visitors’ responses to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information accessed), as well as the use of this Site by the Site. ‘User. The external service provider may collect information about visitors to the Site and other websites through these tags, compile reports on the Site’s activity to my attention, and provide other services related to the use of the site and the Internet.
In addition to the above points, other data protection notices may be relevant to the performance of the contract. In the following, you will learn more about it.
12.1. Particularities related to our trainings, conferences and coachings
12.2. Particularities related to our presidential trainings and coaching accompaniment
Regarding our prospects (natural or legal persons interested in our services) and our customers (participants in our training, request for advice and coaching), we
- Let our clients and prospects know the conditions under which we process their data and their rights;
- Only collect and process the information that is necessary for the business relationship;
- We collect the data that our customers and our prospects communicate to us and which are essential for the proper functioning of the service. These data are communicated to us via a contact form, by email, by telephone, by a completed registration form and sent back by email.
Data according to the purpose can be: first name, address, postal code, email address, phone number, Skype login, subject of the request, date of birth, company siret, name of the manager for the companies. https://www.julianoyel.com also collects information that can improve the user experience and offer contextualized advice such as “how you knew us”, “the topics that interest you”. These data are optional and help us better meet your expectations.
• Provide security measures adapted to the risks;
• Limit the retention period of the data. These data will be kept for a maximum period of 3 years after the termination of the contractual relationship or non-response of the prospect to the solicitation:
• Enter your file in the Registry of Processing Activities
When you register for coaching training or coaching, you will also be registered in our Mailchimp messaging system (see point 12.5) in order to receive information about your subjects and the follow-up by e-mail. For this, you will receive – if it is your first entry in one of our lists – an automated mail, with the request to confirm your e-mail address and to accept the sending by us (Double-Opt-In ).
12.3. Particularities related to our online courses
As soon as you book one of my online courses via the website https://artofadifferenthappylife.getlearnworlds.com, you follow these steps:
1. You will be redirected to the log in page of https://artofadifferenthappylife.getlearnworlds.com where you can create an account using your facebook, twitter, linkedin account or by entering your email address and password.
You will automatically be registered in the system of LearnWorlds Ltd, platform offering E-learning solutions LearnWorlds Ltd 71-75, Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom.
You will also be automatically created as a participant on https://artofadifferenthappylife.getlearnworlds.com and will receive a system mail with your individual access data. This gives you access to the content of the protected course on our LearnWorlds Ltd. online course platform.
Your data such as first name, last name and e-mail address are stored in a database on a secure https server. If you forget your password, you can request a new one, which will be sent to you by the system. We can not see this password. In addition, the system records the date of the first login, the date of the last connection and the total number of connections, the number of courses, your progress on the modules. This helps us to identify inactive users and to delete their data regularly at the end of the reserved usage period. You will also be registered in our Mailchimp e-mail system (see point 12.5) to receive information about your topics and new e-mail lessons. For this, you will receive – if it is your first entry in one of our lists – an automated mail, with the request to confirm your e-mail address and to accept the sending by us (Double-Opt-In ).
3. Course participants can exchange ideas with me and other participants in the virtual classroom (forum). Reading contributions is possible without any further specification of personal data. You can publish your own contributions or respond to contributions from other participants. The system records your name, the time and date of publication and of course your contribution. You can edit your profile, adjust the displayed name, or upload a photo. This data is stored and remains online at LearnWorlds Ltd. until you delete your profile or we regularly remove inactive members. You have the option to delete individual contributions yourself. 4. At the end of the course, you can receive a link to a satisfaction questionnaire. Completing the feedback form is voluntary and anonymous. However, I will be happy if you give me my name and e-mail address, so that I can answer you immediately if necessary. Your satisfaction questionnaire information will be stored on our server in a database, and will be sent to me by email. If you book our courses online in a different way (order by e-mail, business licenses for several employees, etc.), points 2 to 4 apply. In this case, the capture is done manually. In addition, we save, save and use your billing information for the execution of the contract. If you do not agree with the collection, storage, processing and use of your data, please do not book our courses. Technically, another transaction is unfortunately not possible. Storage duration: We delete your access data for courses after one year, unless you extend your access in writing. All items are on sale at the expiration of legal retention periods or abroad. Request cancellation or revoke your consent, or the object of storage no longer applies. All the principles and explanations mentioned in point 1 apply, as well as information on data protection in general on our websites.
12.4. Features of a webinar
From time to time, we offer free webinars. Therefore we might use different platforms such as Zoom, Skype or edudip. You can register with your first name, last name and e-mail address in the list of participants. You can then access the webinars platform, which you can use without additional personal information. The entries that are voluntary are recorded by the platform but are not used by us. Storage time: Your contact information in the participant list will be used for the preparation, organization, implementation and follow-up of the corresponding webinar and will be removed one month after the webinar. In addition, you can always unsubscribe via the corresponding unsubscribe links in emails. All the principles and explanations mentioned in point 1. apply.
12.5 Particularities related to our Newsletter & eCourses
In my newsletter, registered readers receive tips and ideas for personal success, reading tips, links to new BLOG articles, videos, and podcast episodes. In addition, they get information on upcoming appointments (webinars, trainings, conferences) or online courses, as well as sporadically a reminder, as to a reservation deadline or similar expires. The newsletter is published once or twice a month.
Access / Consent: Once you have registered in the list of readers on one of our registration forms on our websites, you will receive an email with a request for confirmation (double-opt-in email). Only if you click on the link in the mail, your registration is validated. In doing so, you agree that we may contact you for the purposes described. You can also give us your consent in a different way (preferably in writing), by signing a contract for example so we will be happy to include you in our list of readers by hand. Of course, you can at any time with a click on an unsubscribe link in each newsletter unsubscribe immediately. You may revoke your consent at any time.
Data: In accordance with the principle of data avoidance and data economy, the email address is sufficient to receive our emails. But because I like to address my readers by name, we also ask for first names and last names. This information makes our communication with you more humane.
Each time you purchase a product or service you will be automatically added to the subscriber list so that we can send you the purchased service or product by email. We collaborate with Sendowl. SendOwl provides an ecommerce service. Any individual accessing and/or using the Services clicking on the add to cart button will be redirected to the sendowl platform. Your identification and contact data (name, email address, giftee name, giftee email, paypal email, IP information, billing address, shipping address, business name, vat number) and high level financial information (payment method, credit card type and last 4 digits) will be stored and processed by this platform. Please notice that SendOwl may engage Sub-processors to process Customer Data such as www.stripe.com or www.paypal.com.
SendOwl may transfer and process Customer Data anywhere in the world where SendOwl or its Sub-processors maintain data processing operations.
Advertising: a transfer of personal data to third parties for the purposes of advertising, market research or opinion does not take place.
Statistics: Like other service providers for sending e-mails, MailChimp also offers statistical evaluation options for usage data, etc. (number of recipients, opening rate, clickthrough rate, unsubscribe).
13. Social media
Share content via plugins (Facebook, Google + 1, Twitter & Co.): The content on our pages can be shared in privacy-friendly social networks such as Facebook, Twitter or Google+. If the user is connected to one of the social networks, when you use the social buttons of Facebook, Google + 1, Twitter & Co., an information window appears, in which the user can confirm the text before submit it. Our users may share the content of this page in a manner that respects privacy on social networks.
Facebook-Plugins (Like & Share-Button): On our Facebook social plugin pages, the Facebook Inc. provider is integrated. Facebook plugins can be recognized by the Facebook logo or the “Like-Button” (“Like”) on our site.
14. Analysis Tools, Advertising, Fonts
Google Analytics: This site uses the functionality of the Google Analytics web analytics service. The supplier is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. Google Analytics uses “cookies”. These are text files that are stored on your computer and that allow an analysis of the use of the site by you. The information generated by the cookie about your use of this site is generally transmitted to a Google server in the United States and stored there. The website operator has a legitimate interest in analyzing user behavior to optimize both its website and advertising. You can prevent the storage of cookies by a corresponding setting of your browser software; However, please note that if you do this, you may not be able to use all the features of this site to the greatest extent possible. You may also prevent the acquisition, the data generated by the cookies and related to your use of the site (including .your IP address) Google and the processing of this data by Google, by making available to the browser plugin Next link Download and install: https://tools.google.com/dlpage/gaoptout?hl=en.
15. Online Marketing and Affiliate Programs
16. Applicable law and jurisdiction
Any dispute in connection with the use of the site https://www.julianoyel.com is subject to French law. Except in cases where the law does not allow it, the courts of Lyon have exclusive jurisdiction.