DEFINITION OF PARTIES
Between Julia Noyel
33 rue de la république, 69002 Lyon, France
Société par actions simplifiée, capital de 1000,00 euros
registered under number SIREN 953 123 858 R.C.S. Lyon,
Siret : 95312385800011
EU VAT N° FR 57 953 123 858
represented by Julia Noyel (Wöhler), president
duly authorized for the purposes hereof.
Hereinafter the “the COMPANY”, “COACH”, “I” or “Julia Noyel”.
And the natural person purchasing the products of the COMPANY,
Hereinafter, the “customer” or “you”
On the other hand,
Julia Noyel is a “personal development” coach, and offers her coaching services and knowledge through “digital and physical coaching accessories” through her website (https://www.julianoyel.com). The list and description of the products can be consulted on the aforementioned sites.
The services are accessible via the address www.julianoyel.com using available technologies and in particular a computer or a mobile device. Access to and use of the products implies acceptance and compliance with these conditions as well as the data protection conditions which are an integral part.
Please read these Terms and Conditions carefully. I reserve the right to change these Terms and Conditions from time to time. By using any of my Services, digital products, and coaching accessories you are agreeing to the Terms and Conditions as they appear and are legally bound by them, whether or not you have read them. If at any time you do not agree with these Terms and Conditions, please do not buy or use my Programs, Products, or Services.
1 SCOPE AND OBJECT
1.1 These General Terms and Conditions of Sale determine the rights and obligations of the parties in connection with the purchase of the services, digital products, and coaching accessories offered by me, Julia Noyel listed in point 2.
1.3 My Services, digital products and coaching accessories are owned and operated by Julia Noyel – “the (COMPANY”, “COACH”, “I” or “Julia Noyel”). The term “you” refers to any purchaser and/or user of any of my Products and/or Services. These Terms and Conditions (“Terms and Conditions”) state how you may use my Digital and physical coaching accessories and any of their content or materials (collectively “Services, digital products and coaching accessories”).
2 GENERAL PROVISIONS, USE AND CONSENT
2.1 These GTC can be viewed on Julia Noyel’s website at the following address www.julianoyel.com.
2.2 I, Julia Noyel, also ensure that their acceptance is clear and unreserved at the time of purchase.
2.3 You declare and acknowledge having a perfect knowledge of the said GTC including the data protection policy before proceeding with the order. Placing an order on the site www.julianoyel.com or via www.transaction.SendOwl implies full and complete acceptance, without reservation, of these GTC including the data protection policy. You must tick the box ” I have read and accept the General Terms and conditions of Sale (GTC) and data protection policy” before proceeding to payment. Any sale will be automatically governed by these GTC.
2.5 You acknowledge that you have received the necessary information to ensure that the program, service or product meets your needs.
2.6 You declare to be able to legally contract under French law.
2.7 Unless proven otherwise, the information recorded by Julia Noyel constitutes proof of all transactions.
2.8 I, Julia Noyel, reserve the right to modify these at any time, by publishing a new version on my website. The applicable GTC are those in force on the date of payment of the order.
3 ORDERS AND CONCLUSION OF THE ONLINE CONTRACT
3.1 The essential content and features of each product and their respective fees are made available to you on the website of Julia Noyel.
3.2 The present contractual information is presented in detail in accordance with French law and is subject of a summary and a confirmation during the validation of the order.
3.3 The ordering procedure depends on the chosen product. The particularities for each product are detailed as follows:
As soon as you purchase one of my digital products, coaching accessories or services via the website www.julianoyel.com, you follow the following steps:
- By clicking on add to cart or buy button you will be redirected to the payment page https://transactions.SendOwl.com/order.
- You will then receive a confirmation email with your payment receipt and another one along with your digital product or access link by email sent by SendOwl for download in case you bought are digital product or a confirmation email that we prepare your expedition for the relational caps. Your data such as first name, last name and e-mail address are stored in a database on a secure https server.
The order confirmation will constitute signature and acceptance of the operations carried out.
3.4 When you order several services or products at the same time they may have different delivery times routed in different ways.
3.5 By completing the Registration Form, you warrant that you have provided accurate, truthful, up-to-date and complete information regarding your identity and contact information. In particular, you undertake to provide an effective e-mail address which you own. Julia Noyel reserves the right to refuse the order, for example for any abnormal request, made in bad faith or for any legitimate reason.
3.6 Access to my digital and physical products and coaching accessories offered via my website assumes that YOU undertake to have the legal capacity to accept these Terms including having reached the age of legal majority valid in France of 18 years old and / or have the capacity to enter into a contract within the meaning of the law, and to have accepted these Conditions without any reservation.
3.7 Unless otherwise specified, the rights granted hereunder are granted only to the physical person signing the order. Given the nature and purpose of my services and products, you agree to use them for your exclusively personal needs. This condition is essential and determining of this Contract.
3.8 The present conditions as well as these other documents and the Registration Forms buy my digital products and coaching accessories, are hereinafter referred to, together or separately, as “the Contractual Documents”.
3.9 If you do not agree with any of the obligations and conditions contained in these Terms and Conditions or any of the other Contract Documents, you are invited not to access the https://www.SendOwl.com or Site www.julianoyel.com and not to use it.
3.10 The acceptance by you is materialized by your electronic signature, concretized by the fact to check the box next to the line “I acknowledge having read and accepted the general conditions of sale”, presented at registration. This electronic signature has the value of a handwritten signature between the parties. This approach is equivalent for you to acknowledge that you have fully understood that you approve all the conditions indicated below. The automatic registration system on the platform is considered as proof of the nature of the agreement and its date.
3.11 The parties agree that the illustrations or photographs of digital products offered for sale have no contractual value.
4 PRICES AND INVOICING
4.1 The prices of my products are indicated in euros, VAT taxes included and excluding shipping costs.
4.2 Julia Noyel reserves the right to modify its prices at any time, but the product will be invoiced on the basis of the price in force at the time of the validation of the order and subject to availability.
4.3 The telecommunication costs necessary to access Julia Noyel’s websites or other websites referred to are at your charge. If applicable, also the delivery costs.
4.4 Bank charges related to the purchase in a currency other than Euros will be directly born by you.
4.5 An invoice will be sent to you upon receipt of payment.
4.6 In the event of an order to a country other than metropolitan France, you are the importer of the product(s) concerned. Customs duties or other local taxes or import duties or state taxes may be payable. These rights and sums are not the responsibility of Julia Noyel. They will be at your expense and are your sole responsibility, both in terms of declarations and payments to the competent authorities and bodies in your country. I advise you to inquire about these aspects with your local authorities.
4.7 All orders, whatever their origin, will be payable in Euros.
4.8 The products remain the property of Julia Noyel until full payment of the price.
4.9 As soon as you take physical possession of the products ordered, the risk of loss or damage to the products is transferred to you.
4.10 All the data provided and the recorded confirmation will constitute proof of the transaction. You declare to have full knowledge of it.
5. PAYMENT TERMS
5.1 The fact of validating your order implies for you the obligation to pay the price indicated. You give permission to automatically et immediately charge your credit or debit card as payment for your Product or Service without any additional authorization, for which you will receive an electronic receipt.
5.2 Payment for your purchases is made by credit card using the secure system (Stripe) or paypal. Stripe is PCI level 1 certified, the highest level of security, i.e. it protects credit card data against theft and fraudulent use.
5.3 We require full payment of the order as soon as a basket is validated.
5.4 For digital products, such as the eCourses, pre-recorded card readings, downloadable card decks, eBook or audio, whose digital content is not provided on a material medium, you expressly waive your right of withdrawal by accepting these conditions of sale.
5.5 In accordance with the provisions of the Monetary and Financial Code, the commitment to pay given by card is irrevocable. By communicating your banking information at the time of the sale, you authorize the payment processor to debit the amount relating to the price indicated from your card.
5.6 You confirm you are the legal owner of the card to be debited and that you are legally entitled to use it. In case of error, or impossibility to debit the card, the Sale is immediately cancelled and the order canceled.
5.8 For products, digital such as eCourses, pre-recorded intuitive reading, downloadable card decks, eBooks, PDF, or audios, videos, whose digital content is not provided on a material medium, you expressly waive your right of withdrawal by accepting these terms and conditions.
The delivery time depends on the products purchased and is detailed as follows:
6.1 Purchased digital products such as downloadable card decks are available for immediate download after confirmed payment.
6.2 Purchased eCourses are dripped. This means you will receive your course content in small portions on a daily basis by email. You will receive the first email upon confirmed payment.
6.3 Pre-recorded card reading/intuitive coaching purchased are available upon confirmed payment by a link. You will receive the link by email upon confirmed payment.
6.4 For relational caps, the average delivery time depending on destination between 7 and 21 days for delivery in the EU as the product is printed on demand.
I deliver in Europe. For orders outside the EU please contact me BEFORE placing the order. info @julianoyel.com
The products are delivered to the delivery address indicated during the ordering process. No refunds can be made for outdated or wrong address or information provided by you.
7. LATE DELIVERY OF PRODUCTS
7.1 In the event of a delay of delivery of relational caps, an email will be sent to you to inform you of a possible consequence on the delivery time indicated to you.
In accordance with legal provisions, in the event of late delivery, you have the option of canceling the order under the terms and conditions defined in Article L 138-2 of the Consumer Code. If in the meantime you receive the product, I will reimburse it and the delivery costs under the conditions of article L 138-3 of the Consumer Code.
7.2 In the event of delay of delivery caused by postal or other delivery service, I, Julia Noyel, cannot be held responsible for late delivery. Please contact your post office.
8. AVAILABILITY RELATIONAL CAPS
8.1 Our products are offered as long as they are visible on the site www.julianoyel.com and within the limits of available stocks. For non-stocked products, as is the case for our relational caps, our offers are valid subject to availability from our suppliers.
8.2 In case of unavailability of product after placing your order, we will inform you by email. Your order will be automatically canceled and no bank debit will be made or you will be reimbursed in case your bank account was charged.
8.3 In addition, the website www.julianoyel.com is not intended to sell its products in large quantities. Relationship caps are made upon your order for you, so please place your order once you are sure.
9 GDPR AND PROTECTION OF PERSONAL DATA
9.1 Data Collection Process and purpose:
As soon as you purchase one of my products or coaching accessories via the website www.julianoyel.com, you will be directed to my partner’s page. I have chosen SendOwl which is an all-in-one solution designed to help creators successfully sell and deliver audiobooks, e-books, photography, software, memberships, event tickets, online courses, and much more for helping me to take your order, and deliver you your product or service (coaching strategic).
Receiver and category of data
To use my products or services and for the execution of our contract, we (me Julia Noyel and SendOwl as well as payment processor (as well as MailChimp when you buy an eCourse)) collect personal data or information, in regards to your identity, including your name, your e-mail address, your postal address, your billing information, in order to allow your purchase (payment, initiation of the contract and billing). By accepting the terms and conditions, you hereby consent to the processing of your personal information on the SendOwl and by Julia Noyel, as well as by the payment processor paypal or stripe and other processors listed in my data protection policy, the data protection policy of the payment processors and the data protection policy of SendOwl.
If you sign up for strategy coaching I collect your phone number so we can communicate by phone.
You will also be registered in our messaging system MailChimp in case you bought an eCourses so I can deliver your service. For this, you will receive – if this is your first entry in one of my lists – an automated mail, with the request to confirm your e-mail address and to accept the sending (Double-Opt-In).
We will use your physical address to send you the product in case of order of a physical product, to create invoice and our accounting, your email to confirm and follow up the order and for sending you your digital product in form of PDF, access link in case you purchase a digital product, or in email format via our partner Mailchimp if you purchase an eCourse. We also use your email address to send product updates if you check box ‘Subscribe to product update emails’. your billing information, your payment options to process the payment.
In addition, the system of SendOwl records the purchase information such as date of purchase, product name, and payment method. I will have access to this data and record, save and use it together with your information such as full name, address and e-mail, product purchased, method of payment for the execution of the contract and to manage my accounting and to comply with legal retention obligations.
Like other service providers SendOwl offers a statistical overview of purchases I will have access to, such as order ID, purchase Date, Buyer name, Buyer email, Shipping address, Product, State, Gross price, Sale price, Order/receipt emails sent, Download restrictions I use to analyze my sales performance.
SendOwl automatically collects & cookies: For all visitors to SendOwl’s site, they collect aggregated information on pages viewed including IP address, timestamps, logins. This information may be collected via several technologies, including cookies, web beacons, clear GIFs, canvas fingerprinting and other means. You can control cookies in your browser to enable or disable them.
9.2 Step by step Data collection process
As soon as you buy one of my digital products, coaching accessories or services via my website www.julianoyel.com by clicking on add to cart or buy button you follow these steps: You will be redirected to follow the following steps:
- By clicking on add to cart or buy button you will be redirected to the payment page https://transactions.SendOwl.com/order.
- You will then receive a confirmation email with your payment receipt and another one along with your digital product or access link by email sent by SendOwl for download in case you bought are digital product or a confirmation email that we prepare your expedition for the relational caps.
9.4 Data storage
9.5 Duration of storage
Your data at SendOwl is stored and remains online at SendOwl until I delete my account.
10 years from the end of the financial year for accounting data, including orders, deliveries, invoices, receipts.
5 to 10 years for contracts, depending on the type (paper or electronic).
After a maximum of two years, I delete marketing or statistical documents (containing personal data).
9.6 Legal basis
As for SendOwls’ choices, I am interested in using a modern and secure system that serves both my multinational capabilities, values, and multinational customers’ expectations.
In accordance with the provisions applicable in Article 6 (1) (b) of the General Data Protection Regulation to enable you to purchase and provide the service/product you have requested (e.g. eCourses, purchase of downloadable cards decks…).
As for the option to subscribe to product update messages, I do so in accordance with Article 6(1)(a) of the General Data Protection Regulation.
To prevent fraud, ensure security, and prevent damage to reputation Article 6(1)(f) GDPR the basis is legitimate interest.
As for address collection, I do so to comply with legal obligations under Article 6 (1) (c) of the General Data Protection Regulation.
9.7 Transfer of data outside the EEA
SendOwl may transfer and process Customer Data anywhere in the world where SendOwl or its Sub-processors maintain data processing operations.
Security/How SendOwl protects your data
SendOwl stores data about the buyer in order to provide you with your order. Access is limited to personnel from SendOwl’s support and development teams. In terms of data protection, your data is encrypted in the SendOwl database. This data is neither sold nor passed on to third parties. When SendOwl transfers your personal data to recipients outside the European Economic Area (“EEA”), it will comply with applicable legal requirements by providing adequate protection for the transfer of personal data, including by (i) entering the European Commission European Standard Contractual Clauses with data recipients, (ii) verify that the recipient has implemented Binding Corporate Rules, or (iii) any other appropriate safeguards required by applicable law for any personal information transferred internationally.
How I protect your data
9.9 Access, rectification, deletion, opposition, portability, revocation
In accordance with the European regulations on the protection of personal data, you have the right to query, access, modify, oppose, delete, revocate and rectify your personal data. Your data is normally deleted on SendOwl when a seller closes the account, so in case I delete my SendOwl account. You can however request your deletion at any time by contacting me by respecting legal requirements.
You have the option to refuse at any time the future processing of your personal data in accordance with legal requirements by contacting me.
Any user has the right to request a copy of the personal data being processed in a readable form, which must be provided within one month of the application of the request by contacting me by e-mail or by registered letter with written acknowledgment of receipt to the following address:
Julia Noyel –
DPO, 33 rue de la république
69002 Lyon – France
You can also exercise your rights at any time by sending your request accompanied by the personal data that you want me to correct, update or delete your data by e-mail or by registered letter with written acknowledgment of receipt to the above address.
If you believe any of your personal information is incorrect or incomplete, please contact me as soon as possible. I will promptly correct any confidential information. Requests for the deletion of personal data will be subject to the obligations required by law, in particular the retention or archiving of documents.
9.10 By adhering to these terms and conditions, you agree that I (Julia Noyel) and SendOwl and the payment processor and other partners as set out in the respective data protection policies collect and use this data for the execution of this contract and that you have read the legal notices and the data protection policy accessible on the site www.julianoyel.com and at https://www.SendOwl.com as well as payment processors of www.paypal.com or www.stripe.com. Please see my full data protection policy to find out how I handle all your personal data and information and your rights in relation to that information.
If you believe, after contacting me, that your rights have not been respected, you have the possibility to file a complaint online with the CNIL.
10 LINKS TO OTHER WEBSITES
When you purchase a product or service, I may provide links and pointers to other websites maintained by third parties that may take you outside of my Services, digital products and coaching accessories. These links are provided for your convenience. It is your responsibility to review the terms and conditions, legal disclaimer and privacy policies of those linked websites to confirm that you understand and agree with those policies.
11 SUPPLEMENTARY PAYMENTS
11.1 If you make a purchase from one of my affiliates, or any other individual or company through a link provided on or through my Programs or Products (“Merchant”), all information obtained during your purchase or transaction and all of the information that you give as part of the transaction, such as your credit card number and contact information, may be collected by the merchant and their payment processing company as well.
11.2 Your participation, correspondence or business dealings with any affiliate, individual or company on or through my Services or Products, and all purchase terms, conditions, representations or warranties associated with payment, refunds, and/or delivery related to your purchase, are solely between you and the Merchant.
11.3 Payment processing companies and Merchants may have privacy and data collection practices that are different from mine’s. In addition, when you make certain purchases through my Programs or Products, you may be subject to the additional terms and conditions of a payment processing company, Merchant or us that specifically apply to your purchase. For more information regarding a Merchant and its terms and conditions that may apply, visit that merchant’s Website and click on its information links or contact the Merchant directly.
12 RETRACT TIME AND REFUND POLICY
The right of withdrawal varies depending on the digital or physical products chosen as follows:
12.1 In accordance with the provisions of Article L.121-21-8 of the Consumer Code, the right of withdrawal does not apply to contracts for the supply of digital content not provided on a material medium whose execution began after the consumer’s express prior agreement and express waiver of his right of withdrawal. This concerns the purchase of eCourses, and the pre-recorded card readings, downloadable card decks, the sale of PDFs, eBooks, audio and video files.
By using and/or purchasing any of my Services and Products, you understand and agree that all sales are final and no refunds will be provided. Please buy my services, digital products and coaching accessories once you feel sure about your decision and you have reflected on this.
12.2 With regard to relational caps, your ordered cap will be personalized by me according to the cap you have chosen. This means they will be personalized by me once you placed the order and printed on demand. In accordance with the provisions of article L.121-21-8 of the Consumer Code, the right of withdrawal does not apply to personalized items. Personalized items cannot be accepted for return, unless there is a manufacturing error or product defect. Your satisfaction being also my priority, I thank you for informing me if you have any concerns by email: info@ julianoyel.com so we can find a win-win solution together.
12.3 With regard to strategic coaching, I inform you of your obligation to pay fees when you exercise your right of withdrawal from a contract for the provision of services whose execution you have expressly requested before the end of the withdrawal period.
13 DEFINITION OF ROLES, RESPONSIBILITY, AND CODE OF CONDUCT OF THE COACH
13.1 In the scope of my services and digital products, I (Julia Noyel) intervenes within the strict framework of the obligation of means.
13.2 My services and products are for informational and educational purposes only, using edutainment approach. Thus, they are intended to be both educational and enjoyable. The purpose of my digital products, coaching accessories and services is to make you reflect on your current situation and your current behavior, encourage you to adopt healthier practices, inspire you to live happier, healthier & be more successful and offer you tools of reflection and change in an entertaining and inspiring way.
13.3 My role is to be a mindful leader and coach to you sharing with you my wisdom, insights and the tools that worked for me that I have developed based both on my personal and professional experience AND professional certifications and training for supporting you in your own journey. I have put great effort, extensive time, preparation and care for creating, preparing and presenting you tools in enjoyable and inspiring, efficient ways.
13.4 I (Julia Noyel) am conscientious in my function from my personal and initial training, my complementary training and experience as a COACH. I (Julia Noyel) strive to optimize my knowledge and achievements in a continuous manner by all means at my convenience, self-learning, seminars, courses, conferences, qualifying training, e-learning to guarantee highest quality tools.
13.5 I (Julia Noyel) am attentive to your needs with the greatest respect, attention, fairness, honesty and kindness. I (Julia Noyel) have an active and empathic listening taking in consideration your point of view and perspective.
13.6 I (Julia Noyel) do not exercise on you any abuse of any kind whatsoever.
13.7 I (Julia Noyel) encourage you to develop your skills and talents in a perspective of autonomy, responsibility and evolution. You are thus responsible for your personal commitment in this personal development process and your personal advancement. I must draw your attention to your own responsibility, the need for constant and active cooperation and your capacity for autonomy and personal potential to become creator of your own life.
13.8 I am not licenced doctor, any other medical therapeut, psychoanalyst, account nor attorney, whatsoever. You are aware that the proposed services or products is neither medical advice nor psychotherapy. The intuitive/energetic/personal development approach and medicine are two complementary disciplines. The coaching program offered by me and provided information does not in any way replace psychotherapy or the follow-up of a doctor, or medical treatment. The information provided through my Services, digital products and coaching accessories is not intended to be a substitute for professional medical advice, diagnosis or treatment that can be provided by your own physician or therapist, or any other licensed or registered health care professional. They can complement a health care program or psychotherapy. They do not replace any of these. In no way I modify the medical or psychological treatment. You are responsible for your health and regular and required follow up. You are responsible if you postpone or do not consider medical treatment or follow up. So, please reflect wisely and take necessary actions for yourself to ensure your own safety and health.
13.9 I (Julia Noyel) do not claim to predict your future, nor I claim to know what is best for you. The testimonials, comments and explanations on my youtube channel or on the site www.julianoyel.com or any other social media channel do not constitute guarantees or predictions. You agree to take full responsibility for your own decisions and actions or non-actions you make. You are responsible for any consequences if you take actions or non-actions based on information and tools provided. So, be careful, please reflect wisely and take actions that are best in your specific context and in alignment with your and other people’s safety, happiness, health and success, while respecting others.
13.10 I (Julia Noyel) share with you tools that have worked for me. The information, tools and advice given are my personal opinions. Every person, every situation, every context is different and the advice and strategies contained in my digital and physical coaching accessories may need to be adapted to your specific situation, conditions and specific context. You are aware that you must decide on a case-by-case basis which specific advice or tools to use and which not to use. What was best for me (Julia Noyel) may not be best for you. You agree to always listen to your intuition AND reason, use your discernment and only follow advice that resonates. While the tools and tips described in my digital and physical coaching accessories have helped me, you are aware you need to think critically about what is being said and choose what works best for you. If you feel like a video or specific advice isn’t for you, it is important to listen to yourself. You are responsible for any consequences if you take actions or non-actions based on information and tools provided. So, be careful, please reflect wisely and take actions that are best in your specific context and in alignment with your and other people’s safety, your happiness, health and success, while respecting others.
13.11 I am not accountant, financial or legal advisor. The information provided through my Services, digital products and coaching accessories is not intended to be a substitute for professional advice that can be provided by your own accountant, lawyer, or financial advisor. You are hereby advised to consult with your own accountant, lawyer or financial advisor for any and all questions and concerns you have regarding your own income and taxes pertaining to your specific financial and/or legal situation. You are responsible for any consequences if you take actions or non-actions based on information and tools provided. So, be careful, please reflect wisely and take actions that are best in your specific context and in alignment with your and other people’s safety, your happiness, health and success, while respecting others.
14 PERSONAL RESPONSIBILITY, ASSUMPTION OF RISK, AND COMMITMENTS OF THE CUSTOMER
14.1 My services are offered in good faith and are to be used at your sole discretion and risk. You must ensure that the information is relevant to your situation. You therefore agree to use this information under your sole responsibility. You agree that you are using your own judgment in using my Services or /and Products and you agree that you are doing so at your own risk. You agree and understand that you assume all risks and no results are guaranteed in any way related to my Services or Products. My Services, digital products and coaching accessories are merely to provide you with education and tools to help you make your own decisions for yourself in your own judgment and discretion. My Services, digital products and coaching accessories are only intended to provide you with information and tools that can help you make your own discretionary decisions. You are solely responsible for your actions, decisions, and results, you take or do not take based on the information and tools provided to you, and the consequences resulting therefrom.
14.2 You agree to take full responsibility for your own safety, health, happiness and success. YOU undertake to consult an appropriate health professional if you have a medical condition or problem. Do not delay seeking professional advice because of information you have read in my Services or Products or received from me. Do not start or stop taking any medications or change your food or exercise program without speaking to your physician, nurse practitioner, physician assistant, mental health provider or other health care professional. Do not use my products or services, any information or advice given to diagnose or treat any health condition, neither, mental nor physical without consulting your medical health practitioner or specialist.
14.3 You agree to take full responsibility for your financial security and success. You agree to take full responsibility for your earnings, the success or failure of your business or personal decisions, the increase or decrease of your finances or income level, or any other result of any kind. You are responsible for any consequences if you take actions or non-actions based on information and tools provided. You are responsible for any consequences if you take actions or non-actions based on information and tools provided. So, be careful, please reflect wisely and take actions that are best in your specific context and in alignment with your security and those of others, your happiness, health and success while respecting others.
14.4 I (Julia Noyel) may present, share or offer you different tools and techniques to you. YOU are free to appropriate the supports and tools that I (Julia Noyel) propose. In no case you are obliged to use the proposed tools. You acknowledge by subscribing to my programs, digital and physical coaching accessories and accepting the terms & conditions, that some techniques (eg energy techniques such as EFT, Reiki, Jin shin Jyutsu, SUBSTANCEMIND® and the use of mudras or NLP, binaural sounds or any other energetic approaches) may have unanticipated consequences. You are aware of this and as a result, you agree to take full responsibility for any consequences resulting from your use of these methods. You are responsible for any consequences if you take actions or non-actions based on information and tools provided. So, be careful, please reflect wisely and take actions that are best in your specific context and in alignment with your security and those of others, your happiness, health and success while respecting others.
14.5. In case of individual coaching sessions, you undertake to provide me (Julia Noyel), within a reasonable time, with all the information and documents necessary for the execution of the ordered service.
14.6 You agree to be punctual for any scheduled sessions; in case of delay, the meeting will end at the previously agreed time.
14.7 The recording of coaching sessions or content offered by any media (smartphone, tablet, computer, recorder or other) is not allowed.
14.8 You are agreeing that you will not use my Services, digital products and coaching accessories in any way that causes or is likely to cause the Services, digital products and coaching accessories, or access to them either to be interrupted, damaged or impaired in any way. You understand that you are solely responsible for all electronic communications and content sent from your computer to this Website and its Content and to us.
You must use the Services, digital products and coaching accessories for lawful purposes only. You agree that you will not use my Services, digital products and coaching accessories in any of the following ways:
- To reproduce, duplicate, copy or resell any part of my Services, digital products and coaching accessories in a way that is not in compliance with these Terms and Conditions or any other agreement with us.
- For fraudulent purposes or in connection with a criminal offence or otherwise carry out any unlawful activity.
- To send, use or re-use any material that is illegal, offensive, abusive, indecent, harmful, defamatory, obscene, menacing, threatening, objectionable, invasive of privacy, in breach of confidence, infringing of any intellectual property rights, or that may otherwise harm or injure others.
- To send, negatively impact, or infect my Programs or Products with software viruses or any other harmful or similar computer code designed to adversely affect the operation of any computer software or hardware, commercial solicitation, chain letters, mass mailings or any spam, whether intended or not.
- To cause annoyance, inconvenience or needless anxiety to me, to other users or any to any other persons or entities whether publicly or privately.
- To impersonate any third party or otherwise mislead as to the origin of your contributions.
15 COMMUNICATION GUIDELINES
15.1 We both agree to communicate in mature, healthy, safe and mindful, straight forward ways with each other and not to communicate with any other individual or company or organization in a way that is harmful or disparaging to the other, whether actual or perceptual, or to do or say anything that is injurious to each other’s reputation, including about the my products, services, programs, me, my business, my employees, contractors or agents, other participants.
15.2 We both agree to put effort in from both sides to find solutions and a win-win situation, thus what is best for both of us, as well for any other parties involved, in case of any challenges.
15.3 If I have a question or concern about our collaboration, I (Julia Noyel) agree to contact you directly in a mature and professional way stating my needs and expectations rather than to make any negative or critical comments about you to third parties or otherwise.
15.4 If you have a question or concern about our collaboration, my Services or Products, you agree to contact me directly in a mature and professional way stating your needs and expectations rather than to publicly make any negative or critical comments about the products or services, me, my business through social media, third parties or otherwise.
15.5 If I have a question or concern about our collaboration, your purchase of any of my products or services, I agree to send an e-mail to you and you will do your best to reply to my question or concern promptly.
15.6 If you have a question or concern about our collaboration, my Services or Products, you agree to send an e-mail to info (ad) julianoyel.com and I will do my best to reply to your question or concern promptly.
16 INTELLECTUAL PROPERTY RIGHTS
16.1 You understand and acknowledge that my Services, digital products and coaching accessories have been created, developed or obtained to support you during your development journey and in setting a solid foundation for a happy, healthy and successful life through my investment of significant reflection, research, trials and improvements, time, effort and expense and that my tools and information is a valuable, special and unique asset of me which I expect you to treat with respect and value it and only use it for the purpose it has been granted for and only by you.
16.2 All rights not expressly granted in these terms and conditions or any expressly written license, are reserved to me, Julia Noyel.
16.3 I draw your attention to the fact that my Services, digital products and coaching accessories are my property, and are protected by copyright, trademark, and other intellectual property laws. This means, the content in my Services, digital products and coaching accessories is solely owned by me, unless otherwise indicated. This content includes, but is not limited to, the design, layout, look, appearance, graphics in or on my Services, digital products and coaching accessories or any other material or aspects of materials provided by us to you.
If you purchase or access any of my Services, digital products and coaching accessories, all content obtained through me is my property, and you are granted a revocable, non-transferable license for personal, non-commercial use only, limited to you only. This means that you may not use my Services, digital products and coaching accessories in a manner that constitutes an infringement of my rights or in a manner that has not been authorized by me.
This means that when you purchase a Program, Service or Product from my Website or otherwise, you are purchasing the limited right to use the Service or Product in the form that is provided by me to you with certain conditions as specified in these Terms and Conditions.
When you enroll in or purchase my Services or Products, you are PERMITTED to use my Services, digital products and coaching accessories as follows:
- You may download and/or print the contents of my Services, digital products and coaching accessories for your own personal and individual use.
- You may summarize the content for your own personal access and personal use by making sure you are the sole person having access to it.
- You may wear my relationship caps for your own personal use.
- Use my tools and information I share to improve your life and to be a mindful leader to you and to others. This means instead of sharing or transferring my content of my services and products with/to others you inspire others by your positive and exemplary attitude.
To give you two examples:
Instead of explaining or showing your friends or family members how you cleanse your energy or how I suggested you to set boundaries, you just DO it on a daily basis. You shine by being an example. You can e.g. say, I use SUBSTANCEMIND®, however, when they want to know more details, how you do this, what exactly to do and so on you refer them to me and www.julianoyel.com.
Instead of forwarding them the PDF with my downloadable coaching cards, you do with them a draw. If they want to have the coaching cards printed, too, you explain where and how they can buy them: on www.julianoyel.com.
When you enroll in or purchase my Programs, Services or Products, you are clearly and expressly NOT ALLOWED to do the following:
- You are not permitted to copy, share (in oral or writing), distribute, sell, reprint, or republish, translate, post, upload, transmit, forward my Programs, Services or Products, or parts of them including handouts, videos, PDFs, audios or any other without my written permission.
- You will not share the Services, digital products and coaching accessories or part of them with your friends, family, colleagues, or others. If they would like access or use my programs, services and products, they must purchase their own license separately.
- You will not in any way use, copy, adapt or represent any of my Services, digital products and coaching accessories in any way as if they are yours or created by you. You trust in your own capacity, creativity and uniqueness.
- You will not reprint or republish any part of my Services, digital products and coaching accessories for publication or compilation into your own products, programs, services or program materials for your business/commercial use or in any way that earns you money. You trust in yourself and your own creativity.
- You will not duplicate, share, trade, sell, or otherwise distribute my Services, digital products and coaching accessories to any other person, for their personal use, business/commercial use or in any way that earns them money, whether it was known to you or not at the time that you shared the information that their intention was to use the Program or Product for their own personal use or business/commercial use.
- You will not use my Services, digital products and coaching accessories in a manner that constitutes an infringement of my rights or in a manner that has not been authorized by me through my prior written consent.
- You will not share your access details (such as your email, username and password) with anyone.
You understand and agree that engaging in the prohibited use or the improper and/or unauthorized use of my Services, Products or coaching accessories as set forth in these Terms and Conditions can be considered theft and stealing.
16.4 Any trademarks, taglines, and logos displayed on or in my Services, digital products and coaching accessories are trademarks belonging to me. All trademarks reproduced in this Website, which are not the property of, or licensed to us, are acknowledged on the Website. Any use including framing, meta tags or other text utilizing these trademarks, or other trademarks displayed, is not permitted without my express written consent, or permission granted herein. For those trademarks, taglines, and logos for which you are granted permission to use, the trademark indicia must be included at all times. Any marketing or promotional tools and/or Program or Product titles or any other title or information bearing the trademark symbols (™) or ® may not be used by you for any reason without my express written permission.
17 LIMITATIONS ON LINKING AND FRAMING
With my advance written permission, you may establish a hypertext link to my Website, my products or Services so long as the link does not state or imply any sponsorship, endorsement by, or ownership in my Content and does not state or imply that I have sponsored, endorsed or have ownership rights in your website or you have endorsed ours. However, you may not hyperlink, frame or inline link my Content without my written permission.
18.1 I (Julia Noyel) undertake not to divulge to anyone the information that will be communicated to me by you. You undertake not to divulge to anyone the information that will be communicated to you by me.
18.2 Each party undertakes to keep the contract confidential as well as all technical, commercial and financial information concerning the other party of which they may be aware during the Contract and to take all the necessary measures to guarantee this confidential character. This information may only be used by the parties in the context and requirements of the Contract.
18.3 I (Julia Noyel) and you undertake not to divulge confidential information to anyone, except with the prior express authorization and in any event, to respect this confidentiality clause as long as the said information has not been disclosed, made known to third parties by you or Julia Noyel herself.
19 DISPUTE RESOLUTION
19.1 Should we ever have a conflict, I wish that we can work it out amiably. However, if we are unable to seek resolution through good-faith negotiation or recurring to alternative modes of conflict resolution (depending and adapted to each case and agreed on together in advance) in the event of a dispute, the courts in Lyon, France will have sole jurisdiction.
19.2 Should my liability be incurred, the amount of the indemnities may not exceed the invoicing value of the program, service or product at the origin of the dispute.
20 FORCE MAJEURE
If an unforeseeable circumstance or a major force prevents me, Julia Noyel from carrying out my obligations under this agreement, those obligations are suspended. When such an event occurs, I, Julia Noyel will give you as soon as feasible notice.
21 APPLICABLE LAW
This is a translation of the original French version for your convenience. In the event of a dispute, only the French version applies.
Version June 20th, 2023.